Terms of Service

FLUXXURY — Terms of Service

Last updated: December 4, 2025

Welcome to FLUXXURY. These Terms of Service (“Terms”) govern your access to and use of our website, products, content, features, and services (collectively, the “Services”). By visiting our site or making a purchase, you agree to be bound by these Terms.

Please read these Terms carefully before using our Services. If you do not agree, you may not access the website or use our Services.

1. General Conditions

By accessing or purchasing from FLUXXURY, you represent that you are at least the age of majority in your jurisdiction, and that you have the legal capacity to enter into this agreement.

We reserve the right to refuse service to anyone for any reason at any time, including but not limited to suspected fraud, abuse, or misuse of our Services.

You agree not to:

  • Use our products for illegal or unauthorised purposes

  • Violate any laws in your jurisdiction

  • Interfere with or disrupt the operation of the website

  • Attempt to gain unauthorised access to our systems or data

2. Accuracy of Information

We strive to ensure that product descriptions, pricing, and images are accurate and up to date. However, on occasion, the information may contain errors, omissions, slight variations, or inaccuracies.

Product appearance may differ due to:

  • Batch production variations

  • Lighting, device screens, or manufacturer differences

  • Changes in fabric, detailing, or proportions between suppliers

Such variations do not constitute defects.

We reserve the right to correct inaccuracies, update information, or modify content at any time without prior notice.

3. Prices and Product Availability

Prices for our products are subject to change without notice.
We reserve the right to:

  • Modify or discontinue any product

  • Limit quantities available

  • Cancel or refuse any order placed through the website

All prices are listed in the currency displayed at checkout.

4. Orders & Billing Information

We may refuse, limit, or cancel any order at our discretion — including orders that appear to be placed by:

  • Resellers

  • Distributors

  • Individuals purchasing in unusually large quantities

You agree to provide accurate, complete, and current billing and shipping information for all purchases.

By submitting your information, you authorise us and our payment processors to charge your selected payment method.

5. Shipping & Delivery

Estimated delivery times are provided as guidelines only and are not guaranteed.

Delays may occur due to:

  • High demand

  • Customs processes

  • International transit times

  • Carrier delays or unforeseen logistical issues

Risk of loss transfers to you once the order is passed to the carrier.

If an item is marked as delivered but not received, you must follow up with the carrier directly. FLUXXURY is not responsible for stolen or misplaced packages once delivery is confirmed.

6. Returns, Refunds & Exchanges

Our Returns & Refund Policy forms part of these Terms and governs all requests for refunds or returns.

By making a purchase, you acknowledge and accept the conditions outlined in our Returns & Refund Policy.

7. Prohibited Uses

In addition to other prohibitions stated in these Terms, you are prohibited from using the website or its content to:

  • Engage in unlawful, fraudulent, or harmful behaviour

  • Transmit viruses, malware, or harmful code

  • Collect or track personal information without consent

  • Interfere with website security features

  • Reproduce, sell, or exploit any portion of the Services without explicit permission

Violation of these rules may result in termination of your access to the Services.

8. Third-Party Tools & Links

We may provide access to third-party tools or links. We do not monitor or have control over these tools or websites and are not responsible for their content, accuracy, or availability.

Your use of third-party services is entirely at your own risk and subject to their terms and policies.

9. Intellectual Property

All content on this website — including logos, graphics, text, product images, icons, and design elements — is the property of FLUXXURY or its licensors and is protected by copyright, trademark, and intellectual property laws.

You may not reproduce, modify, distribute, or exploit any content without express written permission.

10. Limitation of Liability

To the fullest extent permitted by law, FLUXXURY shall not be liable for any:

  • Indirect, incidental, punitive, or consequential damages

  • Loss of data, profit, revenue, or business opportunities

  • Issues arising from delayed shipping, customs fees, or international delivery

  • Damages resulting from your use or inability to use our Services

We do not guarantee that:

  • The website will be uninterrupted, secure, or error-free

  • The results obtained from using the Services will be accurate or reliable

11. Indemnification

You agree to indemnify, defend, and hold harmless FLUXXURY, our partners, employees, contractors, and affiliates from any claim or demand, including reasonable legal fees, arising out of:

  • Your breach of these Terms

  • Your violation of any law or third-party rights

  • Your misuse of the Services

12. Personal Information

Your submission of personal information through the store is governed by our Privacy Policy, which forms part of these Terms.

13. Termination

We may suspend or terminate your access to the Services at any time for violating these Terms or engaging in behaviour deemed harmful to our business or users.

Upon termination, you remain liable for all outstanding amounts owed.

14. Changes to These Terms

We may update or modify these Terms at any time.
Changes take effect immediately upon posting on the website.

Your continued use of the Services constitutes acceptance of the revised Terms.

15. Governing Law

These Terms and any separate agreements are governed by the laws of Victoria, Australia, without regard to conflict-of-law principles.

16. Contact Information

If you have questions regarding these Terms, please contact us at:

Email: info@fluxxury.com